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Sockeye Cycle Co. Reservation Terms and Conditions

DAILY TOURS:
Payment in full is required at time of booking for daily tours. Written cancellations 7 or more days from departure will incure a $25 dollar administration fee. For less than 7 days, there is no refund. Your confirmation letter is your tour ticket to present to the guide.

EXTENDED TOURS:
Deposits and Payment: A $500 per person deposit holds your space until 60 days before trip departure, when payment is due in full. If your deposit is made by credit card, we will process the balance 60 days prior to departure, unless notified to do otherwise. Due to the nature of international operations, prices are subject to change.

Inclusive Services: The information package for each trip contains a comprehensive list of equipment and services, which are included in the trip cost. Please read these carefully and call our office if you require further information. Not included: Airfares, gratuities to staff, insurance of any kind, airport taxes (if any), alcoholic beverages, and other items of a personal nature. Medical costs, costs of hospitalization, evacuation by helicopter, or any other means, are not covered in the trip cost.

Delays: If the trip is delayed because of bad weather, canceled or delayed flights or delays of other modes of transport, sickness or situations for which Sockeye Cycle Co. or its agents cannot make provisions, the cost of delay is not included.

Insurance: We strongly recommend the purchase of travel insurance for your protection in the event of trip cancellation, illness, injury or medical evacuation. Policies can be purchased through an insurance agent, travel agent or online.

Single Travelers: Hotel accommodations are based on double occupancy. If you are traveling alone and wish to share accommodations, we will match you with somebody of the same sex, if available. If you prefer single hotel accommodations, you are requested to pay the single supplement fee listed for your trip (not all trips include such fees).

Cancellations: There is a $200 per person administration charge applied to all cancellations. Upon receipt of written notice of cancellation, the balance of your trip fee will be refunded according to the following schedule:
1. 60 days or more before departure: full refund less $200 per person.
2. 59-30 days: 50% refund.
3. 29-14 days: 25% refund.
4. 13 days or less: no refund.

Canceled Trips: Due to the nature of operating in the wilderness and remote international areas, Sockeye Cycle Co. reserves the right to cancel a trip prior to departure for any reason whatsoever. This may include inadequate sign-up which makes the trip uneconomical for us to operate or logistical problems arise which would impede trip operations such as floods or forest fires.

At least One-month prior to the tour departure date notification will be made of cancellation due to inadequate sign-up. In such a case, full refund of the trip cost is credited. However, Sockeye Cycle Co. is not responsible for expenses incurred by trip members in preparation for the trip such as non-refundable airline tickets, medical expenses, equipment etc.

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Alaska Bicycle Tours, Rentals, Sales, Service
Sockeye Cycle Co.
PO Box 829, 24 Portage St.
Haines, Alaska USA 99827
Ph. 877-292-4154, 907-766-2869, Fax 907-766-2851
381 5th Ave. Skagway Alaska (5/1 - 9/30) 907-983-2851
sockeye@cyclealaska.com